At chiclandltd.uk, we want to ensure you have the perfect item. If you need to exchange a product, follow the steps below.
Before Your Order Ships
- Contact Us: Reach out to our customer service team as soon as possible.
- Modify or Cancel: We’ll do our best to accommodate changes in size, color, or even cancel your order entirely.
After You’ve Received Your Order
- Initiate a Return: Follow our Returns Policy to start the return process.
- Place a New Order: Once your return is processed, place a new order for your desired item.
Specific Item Exchange
- Contact Customer Service: Provide your order number and details of the items you want to exchange.
- Return the Original Item: Follow the return instructions provided by our customer service team.
- Place a New Order: Once we’ve processed your return, place a new order for the replacement items.
Pre-Order Exchanges
- Before Shipping: Contact our customer service team to discuss available exchange options.
- After Shipping: Follow our Returns Policy to initiate an exchange.
Exchange Processing
- Notification: You’ll receive an email once your exchange request has been processed.
- Refunds & Adjustments: Any necessary refunds or adjustments will be issued to your original payment method.
For assistance, contact us:
- Email: [email protected]
- Phone: +447700183769
Contact Information
Company Name: CHIC LAND LTD
Company Number: 15944057
Brand Name: CHICLAND
Address: 133 Creek Rd, London SE8 3BU, UK
Email: [email protected]
Phone: +447700183769
Business Hours: Open 24 hours
Facebook: Chicland
Pinterest: Chicland